What we do
Service design for quality services and products
Develop, test and improve your services and products with service design. This will help you improve the user experience of your most demanding users.
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New product development: Launch innovative products and services
How do you market new products and services that answer a consumer demand — even though the consumer themselves may not know what the demand is? Our strategists help translate your ideas into valid, profitable products and services that solve a problem for your target audience.
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What do we do?
Our experts develop new products and services for organisations in every industry using the DREAM model — it goes as follows:
Got questions about new product development? Let us know.
Clients we’ve helped with new product development:
The value of new product development
At the heart of any viable business model is a strategic journey around validated learning and service design. The main question here is: in what way can a new product or service remove a pain point from the end user?
Our experts are happy to support your organisation in this strategic journey. We help you discover the right insights, plan your launch, build prototypes, and test your business model.
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Great to meet you, we are iO
iO is a ‘blended agency’, actively tearing down the walls between the agency, technology and consulting worlds. This asks for a new breed of partnership. That’s why we help you to sustainably shape and improve your total brand experience, along the end-to-end journey. We blend talents in strategy, creativity, content, marketing, technology and data. That’s how we unlock the power of collaborative intelligence.
Find out more about usOur strategists are at your service.
Whatever strategic challenge your organisation wants to solve: we know how to deal with it.