iO is a blended agency: we bring experts in marketing, technology, content, strategy and creation together. With ‘experience is everything’ as our mantra, we help our clients create a relevant and rich brand experience for their customers. Audi, Brussels Airport, Efteling, Eneco, Fiberklaar and Worldline are some of the many strong brands we have pushed to the next level. iO was founded in 2005 (named Intracto) and operates across various campuses in Belgium, the Netherlands, Sweden and Denmark, supporting local and international companies, organisations and governments.

In this hyperdigital, connected world, brands struggle to keep all touchpoints up and running and guarantee a seamless experience. Every touchpoint or interaction should offer the consumer a seamless experience because users no longer have a digital tolerance for error, which puts a lot of pressure on companies’ shoulders.

To create these seamless experiences, you need an integrated agency that blends every field of expertise across the customer journey. Our experts in strategy, technology, data, content, creation, and marketing collaborate to create exceptional, seamless brand and customer experiences. In other words, we have every ingredient and expertise to create the perfect blend for our clients.

That’s why iO believes that Experience is everything.

As a business partner who wants to keep evolving, iO wants to be the best of both worlds: marketing agency, technological service provider, innovation and business consultant and creative agency. When you rely on iO, you can call on a dedicated team of experts from every field your organisation needs to grow. The talent blend we offer, combining technology, creation, strategy, content and marketing, makes a difference for your brand and business both on- and offline. We collaborate efficiently and consistently to get strong results. Do you want to know what that would look like for your organisation? Contact us for an obligation-free chat!

Our backgrounds and expertise may be different, but we all have a hands-on, can-do attitude and are thinkers as well as doers. We love working together, are curious and pioneer technological innovations.

That is reflected in our values:

• Perform together: from ambition to reality, as a team

• Personal growth: we support talent development

• Always curious: we stimulate an open mind

• Constant evolution: we embrace change

We take sustainability, equality and (digital) inclusion very seriously and express our social responsibility by setting up concrete initiatives and programs.

• As an employer, we make sure our colleagues feel safe and welcome

• Our DEI Task Force promotes and supports a culture of diversity, equality and inclusion: our DEI Manifesto is an initial benchmark.

• The United Nations’ sustainable development goals are our compass. We go with social goals, sustainable purchase decisions and diminishing our footprint.

• We strive to become a B-Corp-certified company. We use green energy, drive electric cars and offer vegetarian and vegan meals at our company restaurants.

• We make sure our digital products and services are inclusive and don’t exclude anyone digitally. We always create designs with real people in mind and apply this perspective to user experience design, service design and change management.

Do you want to know what working at iO could mean for you? Check out our vacancies or contact our recruiters.

Together, we can do more. The power of a team is more than the sum of its parts. You get the gist. That’s because we set up blended teams. Our diversity in interests, nationalities, expertise, perspectives, experiences, and backgrounds leads to the best ideas. And they only get value when we execute them. We are problem solvers: we want to move forward and focus on results.

Every iO employee is a crucial part of that. We reach our common goal thanks to every individual’s talents and skills. We believe in continuous development and invest in that as an organisation. Let’s all blend in and stand out!

Today, you cannot separate marketing, technology, communication strategy, content and campaigns from your business strategy: everything is connected. If you want to avoid dropping the ball and grow instead, you should align all those fields meticulously. iO helps you shape and finetune the customer experience across every channel, moment and interaction. We offer a signature blend of technology, creation, strategy, content and marketing. To tackle every challenge our clients are faced with as well as possible, we always select the perfect skills:

• Brand, business & experience design
  We bring your brand to life, shape every user experience, and connect every user to your brand and business. 

• Digital platforms
  We build technological teams, architecture and platforms to digitalise your services and increase customer loyalty.

• Cloud, data & integration
  We make your IT, data and marketing infrastructure scalable and integrate everything with the right cloud partnerships and data setups.

• Marketing programs and campaigns
  We target your audiences through the right channels, with the right tone of voice. We accelerate your brand’s growth through custom full-funnel marketing.

• Creation & Content production
  We create content that shapes your brand experience and attracts users. Our experts advise, plan and create visual, audio, copy and video content.

• Transformation & Consultancy
  We support your transformation, deliver CX impact through service design and develop digital knowledge within your teams.

Yes. iO Consultancy rounds out your team with the right experts. Our consultants deliver the same expertise as our on-campus colleagues. On the one hand, they are part of your team, working at your office, and on the other, they can rely on the expertise of their iO colleagues.

We offer consultancy for marketing, strategic, technological and creative support. We strive to find the perfect match between client and consultant.

No matter the industry you operate in, the perfect recipe for long-term sustainable growth is a deep partnership customised to the client’s needs. To meet our clients’ expectations, we offer various collaboration models:

• Collaborate in true agency fashion
  Our experts do what they’re good at - figuring out solutions to your challenges in terms of strategy, creation, technology, and marketing. We collaborate through briefings guided by account management. That is the general way of working most agencies apply.

• Blended collaboration
  A blended partnership means your experts and ours are one coherent team. It’s built on an agile approach in which we share every insight. Together, we will determine the perfect balance for your organisation.

• Collaborating at your location with iO Consultancy
  iO Consultancy allows you to strengthen your teams with the missing pieces – our experts. You’ll have full control, but we will deliver the right skills to your doorstep.

• Remote collaboration
  Together, we can optimise teams across the world. Our near-shore experts can deliver value remotely.

iO works with a broad range of clients who all get the attention and dedication they deserve, no matter their size. No matter the industry or organisation you work in, you can rely on our expertise, efficiency and innovation. We like joining forces to reach your goals for you. Find out what we can do for you and feel free to ask us for more information.

Our awards are the cherry on top of our client partnerships, rather than a reward for us. They are a testament to the work we do for and with our clients.

Would you like to get more information about our skills or do you need a quote for a project you have in mind? Shoot! Our iO experts are happy to lend their independent knowledge in marketing, technology, content, creativity, strategy and data & intelligence to you to turn your idea into a success.

Whether you’re looking for expertise in a single domain or a complete approach: iO has got you covered. Send in your request by filling in this form and we will get straight on it. Or stop by for a cuppa.

We organise webinars and live events that cover a broad range of relevant topics.