A user-friendly self-service portal in 5 steps
Does your organisation spend a lot of time providing customers with support and service? Think about scheduling appointments, contract management, or changing customer data — exactly the kind of things you can digitalise in a self-service portal. Only, how do you go about it?
Download the whitepaper
With a self-service portal (or customer portal), you offer your customers the services they are looking for 24/7 — without any extra burden on your employees. That frees up more time for them to invest in valuable, human customer contact.
In this whitepaper, you’ll learn:
What exactly a self-service portal is;
How a self-service portal helps both your organisation and your customers;
Why the customer is always at the centre of a self-service portal;
How to build a user-friendly portal in 5 steps.
Looking to build a customer portal, too?
Our experts in technology, strategy, content, and marketing will join forces to develop a self-service portal tailored to your needs.