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A one-stop-shop for merchants thanks to portal consolidation
Over the years, PAYONE has grown and now processes payment transactions for over 365,000 merchants. The expansion of new services led to the addition of extra online portals. As customers were using multiple services, they were forced to log into different portals to manage their products. To increase the ease of use, PAYONE asked iO to bring the portals together — to create the ‘one-stop-shop’. iO consolidated the portals into one new online portal. A microservices architecture was put in place to achieve a flexible, scalable system.
Ensure customers can easily manage and see their payment solutions
An international online portal
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Advantages of a single online portal
The new international portal gives merchants easy access to PAYONE’s different services; they can easily view and manage payment transactions, terminals, users, and payment options, download invoices digitally, and modify commercial messages on receipts and terminals.
In addition, iO configured and integrated an Identity Management and a Single Sign-On solution. Because of this, users only have to log on in one place. The allocation of roles, rights, and authorisation is centrally controlled, which leads to security and convenience advantages for both portal users and PAYONE.
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Agile development
Agile development of the international online portal and portal consolidation was key to the collaboration between the PAYONE IT team and iO. Using short lines of communication and a shared view of the future in relation to issues such as process, functionalities, and technology, iO has been able to support PAYONE in developing the technical roadmap, acting as a digital partner, and adding value where required.
How we helped PAYONE
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