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Better search experiences with conversational search
Conversational search in the form of an AI chatbot lets your website visitors interact with your content, resulting in a better customer experience.
Smart chatbots
This advanced search method uses natural language processing to understand searches and provide relevant results. Instead of entering search terms, users can formulate searches as they would in a normal conversation.
Conversational search on websites in the form of artificial intelligence (AI) blessed chatbots is very interesting. These chatbots are trained on the same website, so that you can 'talk to the website'. Chatbots like this guide you through the site: directing you to the content and web pages you are looking for.
All for the customer (experience)
In customer service environments, chatbots with conversational search can answer customer queries quickly and accurately. This minimises waiting times and improves customer satisfaction. Conversational search provides a more engaging, personalised and efficient experience for users. This results in a better customer experience.
Developed by iO itself
iO developed an AI-driven conversational search that allows visitors to your website to converse seamlessly and effortlessly find the answers your (potential) customers are looking for. Our conversational search makes the entire content of your website easily accessible to your visitors via an interactive chat interface.
Try it yourself!
Test the conversational search on the iO website yourself!
Questions?
Do you have any questions or comments on something you've read? Do not hesitate to send us a message through the form, or contact us through any of these avenues:
Commercial questions:
business@iodigital.com
Other questions:
info@iodigital.com