Healthcare Experience Forum
October 5th 2023, 09:30 – 17:00
For healthcare, experience is crucial, not in the least in the form of a good customer experience. In healthcare, no story is the same. It’s an industry of life and death, health and ailment, patients, healthcare professionals, care providers and hospitals. Every experience counts. So, as a healthcare player, how do you align your customer experience with the diverse, (vital) important customer expectations of these groups?
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