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Trend 1: Clear the path for multimodal AI
2023 was dominated by AI developments for specific purposes. ChatGPT gained ground at lightning speed as chatbot 2.0. Meanwhile, over 180 million users deploy the popular AI app, which can write just about anything for you, on an almost daily basis. Midjourney is a revolutionary AI tool that transforms text into unique, high-quality images. ElevenLabs, in turn, does mindblowing stuff with speech. For instance, VRT journalist Tim Verheyden tested the AI app on the tv programme Laat. He had US President Joe Biden proclaim a statement in an uncannily natural voice. 'Hi, I am Joe Biden. I declare war to Russia' sounded amazingly real ... and yes, a little unsettling.
In recent months, we have seen these separate entities slowly merge into a single interface. That shift will further evolve in 2024 into apps that allow you to generate not only text, but also images, audio, video and perhaps much more.
Trend 2: The smart app assistant as a loyal sidekick
In 2024 we’ll see more and more existing apps integrate AI. Thus, we will have to learn to interact differently with the apps we already know. The main goal: making the use of those apps more efficient and let them take simple, repetitive work off our hands.
At major corporations, we can already see this evolution creeping in. Office 365 and Windows have
introduced Microsoft Copilot. Shopify Sidekick and Adobe Sensei GenAI are steadily on the rise. And OpenCopilot, an open-source AI chat assistant is already improving the user experience of a wide array of products.
Trend 3: AI goes local
AI apps are primarily deployed online. The reason is quite obvious: it takes particularly powerful hardware needed to run AI models locally. But we notice a clear trend here as well.
Developers are feverishly searching for a clear answer to the question 'how big - or how small - should a qualitative language model be?' For instance, GPT-4 is an advanced AI model that can handle many complex tasks. But that kind of firepower is unnecessary for most simple, everyday tasks.
We can already see several smaller AI models emerging. And these can perfectly perform relatively simple tasks locally - i.e. on your PC, independent from the internet. The huge advantage of this is that you use can AI safely and efficiently, without sharing your data with third parties. Those same light models will also become available on smartphones. This means they will be able to work together with your favourite apps or put themselves at the service of AI assistants like Siri and Google.
A few examples?
Mistral, the French open source model that takes up only 4% of GPT 3.5's space (7 versus 175 billion parameters), works more efficiently than its big cousin in many ways.
The multimodal AI app Google Gemini exists in three different versions: Ultra, Pro and Nano. The smallest, Nano, works smoothly on any Android-powered smartphone.
Apple published the paper LLM in a flash, announcing AI language models specifically developed for the iPhone and Mac.
Tools like Ollama and LM Studio already allow you to run AI models locally.
Trend 4: A shift in the use of internet and apps
With the introduction of the internet, there was a great need for targeted queries and smooth information retrieval. The advent of search platforms like AltaVista, Yahoo and Google largely met that demand. For every query, every type of information and every functionalapplication, there is a website or an application available today.
But this proliferation of applications doesn’t make searching the web more efficient. On the contrary. Have you ever checked how many apps you have on your phone? Well, in 2024 we’ll see that number shrink significantly. After all, online platforms are increasingly integrating AI assistants that can interact with different apps or services in the background. Thus, the use of autonomous apps is shifting towards fulfilling a functional task for search platforms.
Say you want to order groceries, but don't feel like launching the supermarket's app. Looking up all your products and manually going through the ordering process: what a waste of time, right? But what if you could order certain products automatically and have them delivered wherever you want, whenever you want them - without any hassle? This is where an AI assistant could take over a lot of boring and repetitive tasks, combining the shopping app, your calendar and Apple/Google Pay.
We already see a first glimpse of this in Perplexity AI, which replaces time-consuming internet searches with a chat assistant, and Rabbit r1, a new AI-driven device that can communicate flawlessly with an omnium gatherum of services.
Trend 5: New apps, new rules
These emerging trends will undoubtedly bring a lot of new regulations for the proper and ethical use of AI in their wake. The EU is at the forefront, with its trans-European AI Act. However, these rules will not only apply at national and international level. This evolution is also noticeable internally at companies and corporations. An increasing number of them are training their employees on-site to use AI efficiently in business applications. With Microsoft guidelines for human-AI interaction and Google AI Principles, a few large corporations have already taken the lead.
Prototypes and AI novelties at CES in Las Vegas
In January 2024, at the Consumer Electronics Show in Las Vegas, the latest developments in integrated AI were showcased. A self-driving pram that rocks your tossing and turning toddler to sleep? Check! A smart dog mat that diagnoses illness in your dog and contacts the vet itself? Got it. A mouth mask that protects its wearer from spying? The US military has already ordered a whole arsenal of them.
Are you ready for the future of AI?
We see these pioneering AI trends radically change the business world in the foreseeable future. Do you want to benefit from this revolution too? Get in touch with iO and find out how we can take your business to new heights together with tailor-made AI solutions. The future doesn't wait: with iO as your partner, you'll be all set for exciting challenges.
Raymond Muilwijk
Technology Officer Belgium & The NetherlandsWith a distinct vision on - and experience in - strategy, enterprise & solution architecture, product management and software delivery, Raymond is the right man in the right place at the Center of Excellence. Responsible for iO's technology vision and acting as an accelerator of knowledge and innovation. Knowledge worth sharing, as the beating heart of any organisation.
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XM Cloud est le CMS du nouveau DXP composable de Sitecore. Il s’agit d’un développement de leur CMS original, mais avec des différences notables. C’est un SaaS dont la maintenance est plus simple. Il est plus rapide et plus facile à développer, et aussi beaucoup plus facile à utiliser pour les éditeurs de contenu, tout en étant toujours aussi puissant et polyvalent qu’auparavant. Ainsi, lors du lancement d’une nouvelle implémentation Sitecore, le choix de XM Cloud par rapport à la plateforme DXP d’origine est une évidence. Mais qu’en est-il de la migration de votre implémentation existante vers XM Cloud ? Il n’y pas de trajet de mise à niveau fixe, et votre position de départ aura une grande influence sur le chemin que vous souhaitez emprunter, ainsi que sur les considérations commerciales qui sous-tendent une telle migration. Dans cet article, je partage avec vous mon point de vue sur les principales différences, les défis, les avantages, les préoccupations et les approches possibles pour un trajet de migration, ainsi que tout ce que vous devez savoir et prendre en compte avant de vous embarquer dans ce voyage.Lire la suiteBlog
Comment mieux écrire avec l’IA ?
En tant que rédacteur, devez-vous adopter ou craindre les outils d'IA générative tels que ChatGPT, Copilot et Gemini ? La première option, certainement, la seconde peut-être aussi. En tout cas, ceux-ci vous apportent quelque chose que vous pouvez difficilement refuser. Tenez compte de ces nouveaux développement tout en vous assurant de garder le contrôle.Lire la suiteBlog
Discover conversational AI search
Conversational search in the form of an AI chatbot lets your website visitors interact with your content, resulting in a better customer experience.Lire la suiteBlog
Drupal 11 : des fonctionnalités innovantes pour améliorer l'UX, la performance et le développement
Drupal a récemment lancé la dernière version de son CMS incontournable : Drupal 11. En tant que partenaire certifié de Drupal, notre équipe Drupal de 130 personnes est impatiente de travailler avec cette version et d'aider les entreprises à l'utiliser. Drupal 11 offre une multitude de nouvelles fonctionnalités qui améliorent l'UX, augmentent les performances et rationalisent les processus de développement.Lire la suiteBlog
Intention de recherche - Search Intent
Lorsque vous recherchez quelque chose sur Internet, pour quelle raison le faites-vous ? Souhaitez-vous recueillir des informations, vous renseigner sur un produit particulier ou peut-être acheter quelque chose ? Il va de soi que vous espérez obtenir des résultats qui correspondent le plus possible à cette raison. L'intention avec laquelle une personne effectue une recherche est un facteur crucial pour Google et les spécialistes du marketing.Lire la suiteBlog
iOS 18 and RCS: a gamechanger for brands and marketers
With the recent launch of iOS 18, the messaging service Rich Communication Services, or RCS, is finally widely available. This can have a huge impact on how brands and marketers reach their customers. In this article, we dive deeper into the ins and outs of RCS and why at iO, we believe that it will provide better experiences.Lire la suiteDossier
Dossier: Maximize your marketing efforts with HubSpot
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Dossier: Drupal. Why big brands rely on Drupal CMS.
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L'approche composable : la clé d'une architecture d'entreprise flexible
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Dossier: The Opportunity Report
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Transforming technology into a catalyst for innovation
How fast can you launch new products and services, scale up or scale down sales channels, or provide a better customer experience? The technical complexity of a business often determines its innovation speed. We look at how to transform the 5 key blockers in technology into accelerators for your business. Expert:Raymond Muilwijk, Center of Excellence Lead TechnologyLire la suiteVideo
AI - The future is not what it used to be
Do you remember when ... the invention of the computer caused a seismic shift in the job market? People unwilling to work with computers were quickly replaced by people who were; and today everyone carries a laptop. Today the same thing is happening with AI. In this webinar, Rodger Werkhoven will share his passion for Artificial Intelligence and introduce you to OpenAI as a love brand.Lire la suiteVideo
The Canon of Flanders: from Van Eyck’s brothers' Ghent Altarpiece to Rock Werchter.
From Van Eyck’s brothers' Ghent Altarpiece to Rock Werchter: the Canon of Flanders is finally here. The much-discussed list resulted in a bulky book of more than 300 pages and includes an overview of the Flemish language, culture, and history from the end of the last ice age to today. But there is also an online version: www.canonvanvlaanderen.be . iO developed this on behalf of the Commission Canon of Flanders, which received a mandate from the Flemish Government, Department of Education & Training.Lire la suiteVideo
Primagaz & iO: a shared journey of growth and success
Discover the fruitful collaboration between Primagaz and iO in this 'Walk and Talk' video. In this video, you'll get a behind-the-scenes look at the collaborative dynamics between Primagaz and iO. We discuss how we dealt with challenges, how we exploited opportunities and what strategies we developed. We'll take you through our shared journey of growth and success, where trust and a commitment to excellence are central. This Walk and Talk is more than just a conversation - it is a celebration of a collaboration that has stood the test of time. It is a story of mutual growth, of learning and evolving, and of creating value for both organizations.Lire la suiteCase
Personnalisation approfondie dans Drupal pour un vaste groupe cible
Pour le géant de l’alimentaire Vandemoortele, nous avons créé une plateforme Drupal qui inspire et soutient divers publics grâce à un contenu personnalisé. Apprenez-en plus ici.Découvrez ce case en détailCase
How do you disrupt the traditional golf world with an AI golf rules exam??
La Fédération néerlandaise de golf et iO changent les règles du jeu grâce à l'IA. Découvrez leur histoire.Découvrez ce case en détailCase
Comment aidez-vous les expatriés qui se déplacent dans le monde entier ?
Gosselin, active in international relocations, wanted more leads to boost growth. Our experts helped to bolster their digital presence.Découvrez ce case en détailCase
Comment enseigner les dangers des médias sociaux aux enfants ?
Cet outil aide les enfants à comprendre l’impact d’une utilisation intensive de l’écran sur leur santé mentale et physique.Découvrez ce case en détailCase
Comment gérer le webmastering de différents sites web tout en répondant aux attentes du client ?
Améliorer la gestion du contenu numérique des sites web de D'Ieteren Automotive ? Lire l'article complet ici ;Découvrez ce case en détailCase
Comment allier rebranding et refonte de site pour une meilleure expérience utilisateur ?
Créer une plateforme cohérente : Le rebranding et la refonte du site d'Assuralia pour une meilleure expérience utilisateur Lire l'article ici.Découvrez ce case en détailCase
How do you strengthen your market position as a recruitment and staffing expert with a new brand?
YER is already big but aspired to double their presence in the world of recruitment and selection and secondment. iO helped them with creating a new brand, internal branding, external activation online and offline and bringing 3 websites into 1 site for all target groups.Découvrez ce case en détailCase
L'application de Cibor : pour un fonctionnement efficace de l'ensemble de l'organisation
Une app personnalisée axée sur le client qui planifie automatiquement la solution la plus efficace et permet d'établir des rapports rapides. En savoir plus.Découvrez ce case en détailCase
Augmentation des taux de conversion et de la valeur des commandes grâce à un configurateur UX
iO a développé un site web et un configurateur orienté UX pour et avec Suzuki Belgique. Lisez tous les détails dans cet article.Découvrez ce case en détailCase
How to future-proof and secure a European dealer intranet?
Discover how the JLR Gateway, built in Drupal, acts as a central hub for dealer communication, processes, and collaboration.Découvrez ce case en détailCase
Trouver, personnaliser et commander le cadeau d’affaires parfait en un minimum de clics
Find out how iO developed one powerful and scalable e-commerce platform for the web shops of all Favorite Gifts' brands. Read the case study.Découvrez ce case en détailCase
Comment inciter à s’engager dans la transition énergétique en tant que gestionnaire de réseau ?
Découvrez comment Enexis mène la transition énergétique avec iO, grâce à une campagne pluriannuelle intelligente. Apprenez comment la sensibilisation, le changement de comportement et la personnalisation hyperlocale conduisent à la rentabilité et la pertinence au bon moment.Découvrez ce case en détailCase
Freedom, self-reliance, and user-friendliness
Discover how the online presence of Firda was revamped with a new Drupal platform. With seamless integrations, simplified forms and an improved design.Découvrez ce case en détailCase
Comment nous mixons technologie & marketing pour la pharmacie en ligne Farmaline
Comment iO maintient sa collaboration fructueuse avec Farmaline sur le long terme ? En associant un lien de confiance solide à une synergie efficace entre ses services technologie et marketing.Découvrez ce case en détailCase
Comment un musée virtuel met le patrimoine flamand en valeur
Découvrez comment nous avons développé une plateforme d’expérience virtuelle qui fait passer l’expérience client au niveau supérieur.Découvrez ce case en détailCase
Comment une nouvelle image de marque a-t-elle contribué à renforcer la position de l'entreprise sur le marché ?
Pour Prowise, spécialiste des écrans interactifs et des logiciels éducatifs, iO a conçu un nouveau site web WordPress complété par une nouvelle voix de marque et un nouveau texte.Découvrez ce case en détailCase
Trouver le lieu idéal pour transformer un événement exceptionnel en un souvenir inoubliable
Découvrez comment iO a rendu les sites web et le portail de High Profile Locaties plus faciles à gérer, à trouver et plus évolutifs. Lisez ce case.Découvrez ce case en détailCase
Repositioning a meat brand in full transition
Découvrez comment iO a aidé Imperial à se transformer en une marque alimentaire prête à relever les défis du futur.Découvrez ce case en détailCase
How to deliver a consistent brand experience across 35 countries
Comment développer un concept retail digital international qui fasse passer l'expérience client à la vitesse supérieure ?Découvrez ce case en détailCase
Transformation de l'aéroport national belge
Brussels Airport : découvrez dans ce case comment iO est devenu une véritable extension de l'aéroport.Découvrez ce case en détailCase
Impacting the traveller and environment through technology
Brussels Airport : zoom sur les différentes plateformes développées par iO pour une expérience passager ultime.Découvrez ce case en détailCase
Transforming the passenger experience through innovation & service design
Nouvelles technologies, internet des objets et preuves de concept. Découvrez comment iO introduit des innovations à l'aéroport.Découvrez ce case en détailCase
Une expérience d'accueil parfaite prend sa source dans la co-création
iO a aidé Landal Greenparks à créer une expérience d'accueil qui intègre un service personnalisé à la commodité digitale.Découvrez ce case en détailCase
How do you double your mobile conversion within 4 years?
What it takes to make booking as easy as possible for you? Discover the power of a strong management vision, a streamlined work process, and long-term, open, and transparent collaboration between Landal GreenParks and iO.Découvrez ce case en détailCase
How do you accelerate getting innovative lighting into the living rooms of 47 countries?
iO experts built a brand new D2C website with an advanced Adobe Experience Manager e-commerce platform for lighting specialists Signify. The result: happy users and satisfied teams. Read the full case here.Découvrez ce case en détailCase
Un programme de cartes de crédit co-brandées
Pour BNP Paribas, a iO a développé une plateforme web, une application et une plateforme d'intégration.Découvrez ce case en détailCase
Une plateforme omnichannel pour le financement retail
Un crédit flexible, sans carte mais avec tous les avantages omnichannel d'une carte de crédit.Découvrez ce case en détailPage
Verschil chatbot, bot en robot
Robots, chatbots, bots. Drie termen die erg op elkaar lijken, maar erg kunnen verschillen. Het zijn weliswaar alledrie technologische vorderingen in de samenleving, maar het is belangrijk om te weten wat ieder kan betekenen voor jou en wellicht je bedrijf.Lire la suite