Generative AI in your business: explore the iO workshop for organisations

Digital customer behaviour is evolving rapidly, and customers increasingly expect personalised experiences. How can your organisation stay ahead and meet these growing expectations without overwhelming your team?   Discover how AI is fundamentally transforming the customer experience landscape and learn to build systems that work intelligently at scale. From rule-based automation to advanced AI agents that make real-time decisions.   In this webinar, we'll share practical strategies and concrete steps to make hyperpersonalisation a reality for your organisation.

How do you keep growing without losing your platform?  Digital growth has been the aspiration of modern organisations for years. But with growth come new challenges: systems become more complex, costs spiral, the demand for speed and flexibility increases whilst customers simultaneously expect an effortless digital experience. Therein lies the crux: how do you continue growing as an organisation without your digital platform becoming uncontrollable? How do you ensure everything remains secure, scalable and manageable? And how do you avoid falling behind in a world where AI, regulation, and customer expectations are developing at breakneck speed?  This tension – between ambition and reality – is what we call the growth paradox. During Light Up, we'll unravel this paradox and you'll hear from our experts and guest speakers how to maintain strategic and technological control over digital growth. This way, you'll learn how to build a platform that remains agile, precisely when everything is changing. 

There is a large digital divide in Belgium: almost 40% of the population is considered digitally vulnerable. Moreover, almost 1 in 5 children in Belgium grows up in poverty. How do you deal with this inequality as a society, government or organization? How do you ensure that your products or services do not exclude anyone digitally? Poor access to digital services is so widespread that it requires a strong, collective approach. Only if brands, companies and government agencies join forces can we close this digital gap. That is why we are organising a warm and meaningful evening on e-inclusion together with Digital for Youth.

Améliorez l'accessibilité de votre site web grâce aux conseils des experts d'iO. Découvrez où en est votre organisation et contribuez dès aujourd'hui à bâtir un monde numérique plus inclusif.

In an increasingly digital world, accessibility is more important than ever. This whitepaper will show you why digital accessibility is not only a legal requirement, but also an ethical necessity. With more than 32.2% of the Dutch population having some kind of disability, it is essential that you design inclusive digital products. This whitepaper explores:

In our increasingly digital world, accessibility is more important than ever. This whitepaper highlights why digital accessibility is not only a legal requirement, but also an ethical necessity. With more than 25% of the European population having some form of disability, it is essential to design inclusive digital products.

One in eight people in the Netherlands are living with a long-term physical, psychological, intellectual, sensory, or intellectual disability. If you offer products or services in the Netherlands, it is forbidden to discriminate between people with or without a disability. Yet there are still many companies that only assess their digital sales and service channels on the speed and responsiveness on each device. Why do companies often see digital accessibility, and therefore the WCAG 2.1 guidelines as optional? At iO, Software Architect Lucien Immink is committed to creating accessible webshops, applications and sites and explains how to make your digital channels accessible and inclusive.

Il y a une fracturee digitale entre les persona que nous utilisons en marketing et la population. En Belgique, l’écart est assez important : près de 50 % de la population est considérée comme numériquement vulnérable. Comment gérer cela en tant qu’organisation ? Comment s’assurer que les produits et services proposés n’excluent personne ? Cet article contient neuf conseils pratiques afin de vous guider vers l’inclusion digitale.