Boost your digital growth with e-commerce & transactional
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Taking that (successful) plunge into e-commerce? In that case, there’s plenty to be said about realising and running e-commerce in practice. That's why our experts seamlessly integrate the right e-commerce platform into your operations to best support your goals.
Proper e-commerce platforms & tooling
B2C & B2B expertise
E-commerce business, data & IT
Marketplace specialists
Solid support & aftercare service
Our e-commerce services
Product information management (PIM)
A PIM system helps centralise product information (price, discount, description, stock information, availability, etc) in a single system. This way, you organise and enrich your product catalogue and ensure the right product experiences across your digital channels. Through each channel, you distribute consistent, correct information: a basic prerequisite for sustainable growth.
Product configurator
Displaying your products prominently online through photography? Good idea, but does that work for custom products that don’t even exist yet? Or products your visitor can put together himself? Our experts will guide you through the possibilities of (3D) renders and product configurators.
E-commerce platforms
Which e-commerce technology do you rely on for to assist your organisation in its unique needs and wants? Do you pick Adobe Commerce Manager because of its built-in business intelligence? Or Akeneo because an ultra-strong PIM optimally enhances your extensive product catalogue? Our experts know what there is to gain from each platform and will help you make the right choice. That way, you sell using a platform that seamlessly matches what you need most of all.
E-commerce & marketplaces
Are you already selling using marketplaces like bol.com and Amazon? There is much more to it than simply putting your products online. By using e-commerce or marketplaces, your online shop remains open 24/7, you don’t rely on specific locations, and you cut costs compared to physical shops. Our experts will set up your e-commerce presence for you and add marketplace marketing to the mix.
Self-service portals
What if you could hand your customers a single tool for them to use by themselves? With an online customer portal (or client portal, extranet, self-service portal, or My-environment), you offer 24/7 service to your customers. Not only do you relieve your own organisation, but you also increase customer satisfaction, strengthen the bond between your organisation and its customers and create new opportunities to achieve your goals. As self-service specialists, we guarantee the right choices and implementation in line with your business goals.
E-commerce strategy
Do you want to know more about the rules of e-commerce? We will guide you as you take your first step in e-commerce with our experience across industries and with B2B, B2C.
Our favourite tooling for e-commerce
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Amazon
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Bigcommerce
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Clients that benefit from our e-commerce expertise
Work we're proud of
video: Work we're proud of
At iO, we understand this better than most. In a competitive field like e-commerce, you need to be on top of your game, and a strong e-commerce strategy is built on more than just an e-commerce platform.
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Boost e-growth with e-commerce
E-commerce can be somewhat of a complicated issue in the eyes of many organisations. The right online product range, customer journeys, B2C or B2B and whether to choose Amazon over bol.com: knowing all there is to know about your (digital) customer is the first step towards getting the answers. We guide you through this process.
Such adventures are best tackled with the right package of expertise. We provide a powerhouse of business, data and IT: in the form of a team with specialists in strategy, UX & UI, CRO, software architectures and development.
Case: Transformation in B2B e-commerce
video: Case: Transformation in B2B e-commerce
How Van Hoecke set out to achieve 100% digital order intake in B2B
How do you transform a predominantly manual order process into 100% digital order intake? Van Hoecke, a manufacturer of functional furniture fittings, approached iO with this question. In this video, you will discover how our experts developed a new B2B e-commerce approach — and continue to support the company year after year.
The e-commerce kick-start guide
The evolution in the e-commerce world moves at an incredible speed. That’s why the e-commerce issue becomes more and more complex, with new technologies, products and strategies to deploy. And companies have no choice but to try to keep up with this rapid evolution.
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iO är 27001-certifierat
Vi använder denna internationella standard för att hantera informationssäkerhet på ett strukturerat sätt. Tillgänglighet, integritet och konfidentialitet är centralt i vårt arbete. ISO 27001-certifikatet understryker detta åtagande.
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