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Beyond the hype: 5 shifts reshaping e-commerce — and transforming your role with it

Pris
Free
Språk
English

E-commerce is at a turning point. Customers expect smarter guidance, more relevant experiences, and frictionless journeys. At the same time, AI, composable architecture, and new interfaces are driving a fundamental shift in how commerce works. 

In this webinar, you will discover the 5 shifts that are making the biggest difference in B2B and B2C today and what they specifically mean for your work, your team, and your future as an e-commerce professional. 

Split image: Left shows a top-down view of a city intersection with tall buildings; right shows a wooden desk with a laptop and keyboard.

Register now

What can you expect? 

  • why static catalogues are giving way to guided discovery 

  • how conversational commerce is disrupting traditional search logic 

  • why one-size-fits-all experiences are no longer enough 

  • how composable architecture enables greater speed and relevance 

  • what agentic commerce means in a world where AI can also decide and buy 

What will you gain?

After this webinar: 

  • you will understand which trends are truly shaping e-commerce in 2026 

  • you will see how B2B and B2C commerce are increasingly converging 

  • you will gain a clear view of how your role is evolving from platform or campaign manager to experience architect 

  • you will leave with concrete actions to critically assess your own commerce ecosystem, content, and platform 

Who is this webinar for?

This webinar is relevant for professionals responsible for digital commerce, customer experience, and commercial growth. 

Think of: 

  • e-commerce managers 

  • digital commerce leads 

  • marketing directors 

  • sales leaders 

  • product owners 

  • digital experience managers 

  • IT and architecture profiles involved in commerce platforms 

Discover the shifts redefining e-commerce today and how to respond to them strategically.

Masood Talha

Experience Strategist