UX strategy: digital foundation for a consistentbrand experience

A positive user experience is a great way to build solid relationships between a brand and its (potential) customers. Our UX designers not only provide a pleasant experience for your users, they ensure a consistent brand experience across every journey as well, from the look and feel of the different platforms to the content and communication between brand and customer.

Why is UX strategy important?

An optimal user experience is a win-win situation in the purest sense of the word. The user gets a smoother surfing experience, which is crucial in times when we as digital users are becoming more demanding. A positive userexperience will impact your reputation as a brand significantly, will help you convert faster and achieve more sales. That’s why you need to make sure that your content as well as the user experience is adapted to the customer journey of your target group.

We approach UX from different angles. Our iO experts monitor the information architecture, the user interface (UI) as well as the content itself. Microcopy, for example, is one of the many elements that can make a huge difference in the field of UX — even with just a few words. A well-conceived UX is now the stronghold of any kind of platform: from campaign site to e-commerce platform, to intranet applications and online portals.

And last but most definitely not least: interaction design, functional operation, visuals and content… everything plays its role in a solid UX strategy.

How will your organization benefit from UX strategy?

  • It will help you understand what the process ultimately delivers, by means of design, prototyping and concepts that help users find what they need;

  • You will create the best possible user experiences throughout the customer journey and at all key touchpoints, both online and offline;

  • You will approach the development and maintenance of user interfaces systematically, and discover how the interface conveys brand values and strengthens the UX;

  • Usability research will learn your organization how visitors experience the platform and which optimizations could improve their experience.

Why iO?

At iO, you get a true end-to-end partner. That means that we do all your heavy lifting, from strategy to content and from technology to marketing.

Our experts aren’t just the best in their league at developing UX strategies. They also:

  • translate your brand story into catchy creative campaigns;

  • reach your target audiences through exactly the right channels;

  • find the right balance between emotion and reason.

Time for a UX strategy that keeps your users satisfied?

Our experts will help you develop user experiences that will have your visitors come back for more.

SEO guide | iO

How can we be of service?

Already well aware of your needs? Or do you have a specific question in mind? Let us know using business@iodigital.com or pay one of our campuses a visit!