Find your career at iO

At iO, we partner with brands, businesses, and organizations to create seamless experiences that close the gap between expectation and delivery. As our CRM Project Manager, you’ll be at the heart of this mission, orchestrating digital transformations that drive relevance and accelerate business growth. This role combines project leadership with deep CRM expertise, empowering you to drive transformation while building strong, strategic client relationships. You are the central link between our clients and delivery teams, translating business challenges into structured, actionable projects that create truly powerful customer experiences. What you’ll do: You will guide our diverse clients, from mid-market innovators to enterprise leaders, toward smarter marketing, sales, and service processes. Working with our multidisciplinary teams of marketers who understand technology, developers who think service-first, and creative designers who get data. You will deliver CRM solutions that make a real impact. Your daily responsibilities: Steer projects from start to completion with confidence and structure, ensuring every implementation enhances our clients' commercial performance. Act as a trusted advisor, helping clients shape their sales and marketing processes through seamless digital experiences. Translate complex business challenges into clear project plans and actionable steps that deliver measurable results. Adapt approaches to meet the unique needs of diverse organizations across different industries and markets. Coordinate our talented consultants, technical teams, and stakeholders to keep delivery on track and exceed expectations. Bring clarity to complexity, solving challenges with creativity, pragmatic thinking, and our signature collaborative approach. Champion CRM best-practice methodologies while ensuring every solution works seamlessly across the entire customer journey.

Do you create tailored digital marketing strategies for local and international brands? Do you develop every marketing strategy with a razor-sharp plan, fully aligned with the organization's DNA and target audience? Do you always choose the right mix of paid, earned, shared, and owned media, and do you know how to use AI and data to make those choices smarter and faster? Then you are the Digital Marketing Strategist we're looking for. At iO, you'll work every day with Account Managers, Project Managers, internal expert teams, and fellow strategists to deliver the best possible strategies. You’re not afraid to take responsibility. You present your ideas with confidence and enthusiasm, both internally and externally. And you're always looking for ways to help the client grow. In an organization that's always thinking ahead – we're not called the AI Pioneer Agency for nothing. You'll get every opportunity to grow, both personally and professionally. We'll support you with a personal growth path: a substantial training budget, expert groups, personal coaching, and countless knowledge-sharing moments. Your growth is a certainty with us, but you're in the driver's seat, deciding how it happens.

Are advertising and marketing campaigns your passion? Does your in-depth knowledge of advertising help businesses grow online? Is your advice always thorough, proactive, and based on the right data? If you answered "yes" three times, then you belong at iO. As an Advertising Specialist, you'll dive deep into the data to achieve tangible results for your own client portfolio. And you'll do it across a variety of platforms: Google, Meta, LinkedIn, TikTok, Channable, Adform, DV360, Outbrain... you'll work with them all. Are you up for any challenge? Within our Advertising team, you will manage your own set of clients, ranging from (international) companies like Carglass, Hubo, Farmaline, or Brussels Airport to SMEs such as Cheops, Urbicoon, Codipack, and Algeco. No industry will escape your analytical eye. Curious about your daily challenges? Campaign Planning and Execution: We don't need to explain the ins and outs of advertising to you. You develop and implement campaigns as if it's second nature. Budget Management: You'll create, manage, and optimize advertising budgets. You'll handle your clients' budgets and goals with care and responsibility. Reporting: You'll provide regular reports to clients on the progress and performance of your campaigns, then create concrete recommendations to achieve even better results. Client Relationship Management: You are the bridge between iO and the client. You'll proactively brainstorm the best ways to achieve your clients' goals. Data Analysis: Using analytics tools like Google Analytics and Looker Studio, you'll analyze campaign results. Business-Minded: You understand the client's goals and set up campaigns as if they were for your own business.

Do you see opportunities to improve websites everywhere and can you back it up with data? Perfect! As a CRO Specialist at iO, you make a real impact on the conversions of websites and portals with your data-driven optimizations. You are the bridge between our marketers and developers, giving them the right input to get started. Based on your recommendations from various research methods, you proactively launch initiatives that boost user experience and conversions. Your daily challenges include: From quick audits to in-depth analyses: You dive into the data for a wide range of clients. You conduct CRO analyses and audits, uncover pain points in the customer journey, and translate your insights into concrete, impactful recommendations. In-depth optimization projects: You'll tackle complex optimization programs, where you’ll focus on continuously improving the user experience and maximizing conversions. Of course, you don't do this alone. You work closely with a team of data and analytics specialists, UX designers, marketers, and strategists. You run A/B tests, analyze the results, and process your findings into professional presentations. You pour your insights into compelling stories that inspire both clients and colleagues to take action. At iO, we never stand still. We invest heavily in your technical knowledge and personal development, because we know better than anyone: we are stronger together.