IT Servicedesk Consultant

  • Function
    IT Servicedesk Consultant
  • Campus
    Brussel, België
  • Skills
    Microsoft Windows, Apple MacOS, Office 365

Your role

About the job

Are you going to be the knight in shining armour for one of our campuses? As an IT Service Desk Consultant, you’ll solve any IT related issue or problem.

You’ll be welcomed by the IT-team in one of our iO-campuses: Brussels. There, you’ll be surrounded by a multidisciplinary team of experts that will always be there to support you. But when it comes to your job, you’ll be focusing on the rest of your colleagues: whether it’s a password reset or an app that doesn’t function properly anymore, they can count on your help.

Furthermore, when new colleagues enter our campus, you ensure that they’re IT products function properly. You prepare Windows/Mac devices for your new colleagues so they can get to work quickly and easily. And of course, that doesn’t mean just pushing the on/off-button.
Knowledge lies at the centre of everything you do. Cultivating and sharing that knowledge is very important to us. You wouldn’t want to settle for staying up to date, would you? The interaction with the experts in your team will definitely help you grow, but iO offers more opportunities on top of that. You can take part in Expert Groups or meet-ups and you can organise learning opportunities yourself, if you like.

Your qualities and skills as IT Servicedesk Consultant

  • Experience in a similar position is a big plus but your personality is more important;

  • Because of your open and service-minded approach, your colleagues like to come to you when they have questions. You love solving any IT issue and answering any question;

  • You know how to work with Microsoft Windows and Apple MacOS, Office 365 and ticketing systems;

  • And of course, you’re bursting with enthusiasm to get to work!


Just drop by

Do we feel a match? Then we’ll take action right away. Starting with a meet & greet (face-to-face or virtually) – you know: first impressions and all that!

Discover your potential

That wasn’t too bad, was it? If we both have a good feeling about our first meeting, we’ll invite you for a short assessment to check how you can grow at iO. When and where it fits you, of course.

Meet your colleagues

There’s a bunch of people here who are very eager to meet you. The next time we talk, two of your potential coworkers will join us to discuss the results of your assessment.

Join us!

Are we all still excited? Congrats: it’s time to sign your contract! We’ll go over all the practicalities together and we’ll make sure you have everything you need to get started.

Welcome to your campus!

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This is what you get from us

You’re giving us your time, dedication and your talent. And we’re very grateful for it. But what do you get in return? Here’s what to expect.

  • Challenging projects

    Dive into projects that really challenge you. Are you missing specific knowledge or skills? There’s always a colleague around who’s happy to help you out.

  • A lot of satisfaction

    With more than 1500 colleagues, you’ll be surrounded by the expertise you need to ace every project and get a lot of satisfaction from your job. At the same time, your campus feels small, cozy and homely.

  • Digitally diverse

    Everyone on your team brings new perspectives, interesting insights and valuable skills to the table. This way you’re part of something much bigger than just your own skill set.

  • Tools and training

    At iO you continue to grow and learn. Training sessions on campus will help you develop skills you’d never even thought of. And with a personal training budget, you can fully develop your true potential.

  • Lunch and snacks

    A tasty lunch, prepared with care? Admit it: you’d come to the office for less. Add to that weekly fruit baskets and fresh ice cream when the weather calls for it and it’ll be hard to keep you away, won’t it?

  • An ambitious party committee

    Signed your contract? Then you’ve also signed up for Halloween dress-up parties, barbeques during 30-degree weather and our legendary Christmas party (totally optional of course!)

  • A healthy work environment

    Your physical and mental well-being matters to you – and to us just as much. Count on interesting workshops, (online) sports events on campus and a shoulder to cry on when you need it.

  • Extra facilities

    A little help goes a long way. On many of our campuses, you’ll enjoy extra facilities, so you can focus on more important matters.

Questions about this position?

Hi! I’m Steffi, Recruiter at iO, and I’m here to answer all your questions. What’s on your mind?
Steffi Clé

Apply now

Ready for a vibrant career at iO? Apply for this job using the form below. You will hear from us soon.

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