Why choose iO Bonzai?
Bonzai Chat: assistants with context
Bonzai Chat is the assistant platform that gets your teams going straight away. Assistants work with project and team context, so answers are relevant to your organisation, not the world in general. We have built a library of reusable assistants from 45+ live AI projects, from legal document analysis to marketing copy. Gazelle runs a dedicated Bonzai environment with an interface tailored entirely to their brand for the marketing team.
Bonzai Apps: conversational search and RAG
Bonzai Apps delivers complete applications on the platform, including iO Search for conversational queries and GEO Tracking for brand visibility in AI search engines. The underlying RAG layer works with your own documents: file upload, PDF extraction and vector search are built in as standard. SBB BRaiN runs three sector-specific assistants for advisors across 1,000+ indexed documents, with real-time speech to text. We have 15+ conversational search projects live.
Bonzai Connect: workflow automation
Bonzai Connect is the integration layer for internal and external systems. Workflow automation is built on n8n, with scheduled and recurring tasks that align with your existing processes. The MCP hub connects agents to Jira, Confluence, Figma and HubSpot, so an agent does not just retrieve information but also takes action. VOKA uses Bonzai Connect for conversational search combined with process automation.
Model choice without rebuilding
Bonzai routes requests to OpenAI, Claude and Gemini model families, with automatic model routing on cost and quality. You choose which model to deploy per use case, and you switch to a newer or more cost-effective model without rebuilding your application. We process 4 million requests per month on this platform. We make those routing decisions based on daily production experience, not vendor documentation.
Governance and cost control built in
Every model call is logged. Multi-tenancy with isolated customer environments and role-based access ensures teams only see and do what their role permits. Automatic model routing on cost and quality keeps token costs manageable without you having to steer it manually. The usage model is consumption-based, not per-seat, so you pay for what you actually run.
Clients that trust our AI expertise
The power of iO Bonzai
Bonzai solves not only technical problems, it solves the organisational problems holding AI in production back. But a platform only runs well if the team behind it knows what works under load. We manage 4 million requests per month on this platform and bring that operational knowledge to every project.
Model choice that matters
Manage complex B2B workflows alongside high-performing B2C experiences : all within a single platform.
RAG that understands your documents
Conversational search over your own content sounds simple, but quality is in the detail: how you chunk documents, how you maintain embeddings as content changes, and what you do when a question falls outside the covered scope. SBB BRaiN gives advisors answers across 1,000+ indexed documents with real-time speech to text. Efteling's Sprookjesboom holds live conversations with park visitors in an environment with 5 million visitors per year.
Agents that take action, not just answer
An agent that only retrieves information is an expensive search engine. Agents become valuable when they take action in your systems. The MCP hub in Bonzai Connect links agents to Jira, Confluence, Figma and HubSpot. House of HR uses Bonzai for semantic candidate search. Superunie runs AI review moderation live via the Bonzai API. Those are agents that take on the workload, not agents proposing an answer for someone to execute manually.
100+ integrations, immediately deployable
Bonzai Connect has 100+ connectors for CMS, CRM, ERP, DAM, PIM, commerce and BI systems. The value is what it saves: you do not build the integration yourself. We have 45+ live AI projects where we maintain those integrations every day. If a system makes an API change that breaks three of your workflows, we notice it before you do.
Governance that works under pressure
Every model call is logged, every environment is isolated, and role-based access determines who sees what. For Sibelga and WUR it was the condition to start at all. WUR runs Bonzai in a private deployment for sensitive academic research. Sibelga uses it for utility operations with strict security requirements. The governance layer is not an add-on, it is part of how the platform is built.
EU hosting and compliance as standard
Bonzai is EU-hosted by default and certified for ISO 27001 and ISO 42001. Your data does not leave the EU and never trains a model. Those are not promises in a contract, they are architectural choices. GDPR by design and regular penetration testing are part of standard operations, not optional add-ons.
